supkit

Support

We're here to help. Email support@supkitapp.com and we'll reply within two working days.

SupKit Plus

One subscription covers everyone in your household, with a 7-day free trial for new subscribers. Cancel at least 24 hours before the trial or your next renewal ends.

iPhone: open Settings, tap your name, then Subscriptions. Payments are handled by Apple, so refunds are requested at reportaproblem.apple.com.

Android: open the Play Store, tap your profile picture, then Payments & subscriptions, then Subscriptions (or go to play.google.com/store/account/subscriptions). Payments are handled by Google, so refunds are requested through Google Play.

If your subscription ends, nothing is deleted: your supplies stay visible and your emergency plan and contacts keep working.

Your account and data

Delete your account any time in SupKit: tap your initial on Home, then Account, then Delete my account. This works the same on iPhone and Android. Deleting your account doesn't cancel SupKit Plus, so if you subscribe, cancel it first (see above).

Can't use the app? Email support@supkitapp.com from the address you signed up with and ask us to delete your account. We'll confirm it's you, then delete your account and personal data within 30 days. A household you share passes to another member; a household only you belong to is deleted. How we handle your information is explained in our privacy policy.

In an emergency

SupKit helps you prepare. It isn't an emergency service: in an emergency, contact your local emergency services.